Zammad
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Easy to use but powerful open-source support and ticketing system.
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Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).
Do you receive many e-mails and want to answer them with a team of agents?
You're going to love Zammad!
https://zammad.org/screenshots
https://docs.zammad.org/en/latest/api/intro.html
For reporting security vulnerabilities, please see SECURITY.md.
https://zammad.org/participate
Thanks! ❤️ ❤️ ❤️
Your Zammad Team
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